1. If the domain is registered after ordering the domain, it will not be refunded if you ask for a refund.
2. If you misspell any information while ordering, you will be responsible for that. Always try to place an order with all the information by yourself. If any staff of the company does your job then if any mistake is made then the responsibility will fall on you because the staff did the job to help you, For this you will always order so as not to be mistaken.
3. After registering the domain, check your mail, many important mails can be sent, such as billing information with domain confirmation links, if you do not confirm the domain link, you have to take responsibility for it.
4. You must renew your domain before it expires, if it has expired, you will have to pay an extra fee, and If 1 month has passed then it will not be possible to renew the domain.
5. If any report against the domain will actually suspend the domain without any notification, then you need to contact us and complete the next steps.
6. The domain panel will take whatever we provide, it will not be acceptable for any other panel.
7. Before buying any domain, check their terms and conditions from the official website of that domain, if you suspend and deactivate the main company after purchasing the domain from A71 HOST, we will not have to do anything, in that case you have to contact the main company. Such a complaint is not acceptable as ‘I have bought a domain from ‘A71 HOST’ and ‘A71 HOST’ will fix it’.
8. After purchasing a domain, many times Facebook blocks the domain for content violation, in this case the customer has to take this responsibility.
9. If a copyright report is received against the domain, the domain will be suspended or removed without any notification.
Once the domain is registered, the domain money will not be refunded, nor will any domain transfer be refunded.
1. After taking the funds from the domain reseller, it will not be refunded anymore, you have to use all the funds for the work of the domain registrar.
2. Info clients will not be informed where or how to register for ‘A71 HOST’, the client will have to keep in mind that the client will purchase from ‘A71 HOST’ so these are the company’s own policy.
✔Money in the account to which the money will go, if any charge is deducted, that charge will have to be paid to the client.
✔After submitting the cancellation request, the account cannot be reactivated in any way, you have to buy a new package.
Backups and Data Loss
You are responsible for storing the data of any A71 HOST hosting. A71 HOST will not be responsible for data loss due to server crash or any tech related issues, A71 HOST only provided service and did not take responsibility for data storage, then A71 HOST automatically saves data to remote server, often due to technical reasons data is stored on remote server. Maybe not, for this the client has to look at the cpanel at his own risk. A71 HOST does not even guarantee remote backup. Save the backup from cPanel for the client’s own security.
Rules of bad behavior
A71 HOST reserves the right to suspend or remove the client’s account if a client misbehaves with A71 HOST’s staff admin or any other person regarding A71 HOST services.
Site Migration / Transfer
A71 HOST will offer free transfer of
• After buying hosting from us, you will understand the complete Cpanel. If you do not understand, then you have to take the responsibility of the client, after understanding the Cpanel, if you change / delete any file database without understanding, you have to take that responsibility.
• No adult content or anti-state content may be used on our hosting, and if used, the hosting will be suspended without notice.
• If the company is not responsible for Facebook blocking your domain after taking our hosting, the customer will have to take responsibility.
• If you do not pay the hosting bill on time, i.e. 7 days have passed since the due date of the bill, then the hosting will be deleted without any notice, the data or file of which cannot be returned, you must check the mail or login to the billing portal. You need to know the time of the bill, many times mail or SMS may not go for this, you have to login to the portal and see. And you have to pay before it is deleted.
• A71 HOST’s shared hosting cannot be used as a storage, such as not using video or audio file as download or upload, only website databases and files can be stored as long as possible on a specific plan.
• The DMCA report states that the A71 HOST will suspend or terminate the hosting without any notification, after which the client will not be able to accept any objection.
✔If A71 HOST is unable to support or solve any other problem, the client will be able to get a refund, no refund request will be accepted if it is more than 7 days.
✔Once the domain is registered, the domain money will not be refunded, nor will any domain transfer be refunded.
✔Any VPS or detected server is completely non-refundable.
✔If your service is canceled / suspended / terminated due to non-compliance with our terms, no refund will be eligible.
✔Money deposited in the client’s account cannot be refunded, it can be used to buy any service.
Cancellation and Refunds Procedure
✔If you want to cancel the service, you have to submit the cancellation request from the client area. To do this click on the icon next to the package you want to cancel then press ‘Request Cancellation’ then you must fill and submit the form.
→Immediate cancellation means that your package will be deleted within 1-24 hours of submitting the cancellation request.
→End of Billing Period means it will remain active till the last billing date and then it will be auto canceled.
Cancel requests from any other location beyond the client area are not accepted. You must submit the cancellation request before the date of the bill, otherwise the invoice will be submitted as overdue and you will have to pay it.
After submitting the cancellation request, open a ticket to the billing department, then you will get a refund within 12-48 hours. If you send or receive Cpanel from Cpanel of it, the cost for any manual transfer charge will be Rs.500-2000 depending on the site data.
→Migration from root access for VPS or Dedicated Server is completely free,
→Transfer from non-route 20 accounts is free, then 100 rupees will be charged for each account.
The reseller will have to apply the same conditions.
✔ IRC Scripts/Bots or IRCD (irc servers)
✔ Proxy Scripts/Anonymizers
✔ Image Hosting Scripts (similar to Photobucket or Tinypic)
✔ AutoSurf/PTC/PTS/PPC sites
✔ Bruteforce Programs/Scripts/Applications
✔ Mail Bombers/Spam Scripts
✔ Banner-Ad services (commercial banner ad rotation)
✔ File Dump/Mirror Scripts (similar to rapidshare)
✔ Commercial Audio Streaming (more than one or two streams)
✔ High-Yield Interest Programs (HYIP) or Related Sites
✔ Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme)
✔ Lottery/Gambling Sites
✔ Hacker focused sites/archives/programs
✔ Sites promoting illegal activities
✔ Broadcast or Streaming of Live Sporting Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF, etc)
✔ Movie Downloading site
✔The customer must understand everything while taking delivery of the website, if it is not understood then the customer has to take the responsibility, If the website is damaged or messed up as a result of the customer changing something after delivery of the website or changing or deleting a setting or code or plugin, the customer is fully responsible for this circumstances . If you want to fix it later, you have to pay a fee for this, we only take the one-time website fee, for this the responsibility is on the customer after the website delivery.
All this words later is not acceptable, such as;
→I haven’t done anything on the website, I haven’t logged in for a long time.
→I haven’t changed anything, I don’t know anything.
→I am doing this without realising anything.
✔The answer to all the questions is the same. When the website was delivered, you were given a complete website.
✔All of our website themes use GPS licences so the same theme is used on different websites, no one can say it cant be used by anyone else. If someone has not created a premium website with a theme, then that theme will only belong to him and no one will be able to use it.
When registering with A71 HOST, you must register with your correct information. You may have to provide NID or other documents later. In all cases where documents are required.
1. In case of change of email or any other information in the account of A71 HOST.
2. When verifying A71 HOST’s account.
3. If the domain or hosting is suspended for any reason.
If a shared/reseller account has a past due invoice, we will perform the following actions.
→1-2 Days – No Action Taken
→3 Days – Accounts are suspended
→7 Days – Accounts will be terminated.
If a VPS has a past due invoice, we will perform the following actions.
→1-2 Days – No Action Taken
→3 Days – Accounts are suspended
→4 Days – Accounts are terminated
Dedicated servers will be suspended as soon as an invoice is overdue.
All of our services are non refundable, We do not have any type of Money back Guarantee, if you need to check the quality of our services, please ask the admin , he will try to give you a limited “time frame” a free service. A71 HOST will not activate new orders or activate new packages for customers who have an outstanding balance with A71 HOST. For a new order to be set up or a new package to be activated, you must have a lot of funds in your account. If you want to discontinue any services, submit a cancellation Request at least 7 days before the end of the current billing cycle, Otherwise you’ll be charged for the next one billing cycle.
✔Domain and hosting will be activated immediately if you pay through our payment gateway after ordering (if you are not active for any reason, please contact us via ticket or live chat)
✔In case of manual payment, it may take 5 minutes to 12 hours for bKash / Rocket / Cash / Bank transfer.
✔After paying through the gateway, if for any reason the invoice shows unpaid, open the ticket with your payment info, A71 HOST will contact the IT gateway and inform the solution, in which case it may take 6 to 72 hours, in which case your order will not be active.
✓A71 HOST provides IT sales support through Facebook page / call / live chat
Provides technical support only through support tickets (technical support is not available on Facebook page / call / live chat).
→Call 09636100900 from 9.30 am to 11.30 pm to talk to us directly on the phone. You can also contact us from 11.30 pm to 9.30 am only through live chat messages on our official Facebook page or website.
✓Depending on the problem, the response time and solution may take longer than 1 day to 7 days (depending on the response of the third party company).
✓Billing and other support response time 1 hour to 24 hours.